Saturday, March 29, 2025
A large-scale cyber attack targeting airline check-in and boarding systems caused significant disruption across several major European airports, leading to delays and chaos for passengers, officials confirmed on Saturday.
Brussels Airport reported that the attack forced staff to process passengers manually, with only hand-check-in and boarding possible. Airport authorities stated that the incident was heavily affecting flight schedules.
According to an official statement, the attack took place late on Friday night, September 19, against the service provider responsible for check-in and boarding systems, impacting multiple airports including Brussels.
Berlin’s Brandenburg Airport said that a service provider linked to passenger management systems fell victim to the cyber assault on Friday evening, prompting operators to disconnect systems for safety reasons.
London’s Heathrow Airport, Europe’s busiest air hub, confirmed that a technical issue affected one of its check-in and boarding service providers. In a statement, Heathrow clarified that Collins Aerospace, which supplies check-in and boarding systems for airlines worldwide, was experiencing technical problems that could delay passenger departures. The airport advised travelers to check their flight status and apologized for the inconvenience caused.
